Product Specifications & Usage

1. Does Zooy Shisha really deliver 50,000 puffs?
   Yes! The industry-leading 14,000mAh battery + 30mL e-liquid capacity ensures extended use.
   *🔍 Note: Puff count based on laboratory testing (2-second puffs). Actual results may vary with usage habits.*

2. How do I adjust the airflow?
   Rotate the precision airflow ring at the base:

   • ⬅️ Turn left: Tighter draw (MTL)

   • ➡️ Turn right: Airy cloud production (DTL)
     
     

3. What does the smart display show?
   Real-time monitoring:
   ✅ Battery percentage (%)
   ✅ Puff counter
   ✅ Power output status
   ✅ LED mode indicator
   
   

4. Is Type-C fast charging supported? How long to charge?
   Yes! USB-C fast charging (compatible with most adapters) fully recharges in ≈90 minutes.
   
   

Flavors & Compliance

5. What flavors are available?
   All 8 ice-cooled bestsellers:

   🍉 Watermelon Ice | 🫐 Blueberry Ice | 🌈 Blue Razz Cherry
   🥤 Red Bull | 🍓 Mixed Berry | 🥭 Mango Peach Watermelon
   🥝 Strawberry Kiwi | 🍇 Strawberry Grape
   *❗ Nicotine Salt Content: 20mg/mL (2%) - Compliant with EU TPD regulations.*

6. Are nicotine-free (0%) options available?
   This series contains 2% nicotine (20mg/mL) only.

Shipping & Orders

7. What’s the minimum order quantity? Where do you ship?

   • MOQ: 1 box (10 units)

   • Standard EU Shipping:

     Germany, France, Netherlands, Belgium, Austria, Italy, Spain, Portugal, Poland, Slovenia, Slovakia, Luxembourg

   • Extended Territories (60-unit MOQ):

     Lithuania, Latvia, Romania, Sweden, Bulgaria, Ireland, Greece, Croatia, Finland

8. Delivery timeframes?

   Destination	Processing Time
   Germany	1-3 working days
   Other EU Countries	3-5 working day

9. What shipping issues void the warranty?
   No coverage for:

   • 🚫 Incorrect shipping address causing loss/return

   • 🚫 Customs clearance delays disrupting tracking

   • 🚫 Failed delivery attempts (returns not accepted)

   • 🚫 Partial package loss (always inspect upon delivery)

Technical Specs (Table Format for SEO)